Profit Owl

Terms of Service

The rules and expectations that apply when you use Profit Owl. · Effective Date: June 6, 2026

These Terms of Service ("Terms") govern your access to and use of the Profit Owl software platform, website, and related services (collectively, the "Service"). The Service is operated by Profit Owl LLC, a Colorado limited liability company ("Profit Owl," "we," "us," or "our").

By creating an account, starting a free trial, or otherwise accessing the Service, you ("you," "your," or "Subscriber") agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Profit Owl is a software-as-a-service platform for Amazon sellers that provides operational monitoring, automated alerts, account-health tracking, and profit-leakage analysis. The Service connects to your Amazon Seller account through the Amazon Selling Partner API (SP-API) using authorization you explicitly grant.

Critical task alerts delivered through Nova, our AI assistant
Profit leakage detection and reporting
Order and returns monitoring
Account health monitoring

We may add, modify, or remove features over time. We will not make material reductions to core functionality without reasonable notice.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract
You must have an active Amazon Seller account in good standing
You are responsible for maintaining the confidentiality of your login credentials
You are responsible for all activity that occurs under your account

You agree to provide accurate information and to keep it current. We may suspend or terminate accounts that contain false information or that are used in violation of these Terms.

3. Free Trial

Profit Owl offers a 7-day free trial. No credit card is required to begin the trial. At the end of the trial, you may choose a paid subscription to continue using the Service. If you do not subscribe, your access will be limited or suspended, and your data will be handled according to our Privacy Policy.

4. Subscriptions, Billing & Renewals

4.1 Plans

Profit Owl is offered in tiered subscription plans. Current plans and pricing are displayed on our website and may change as described in Section 4.5.

4.2 Monthly and Annual Billing

Monthly plans are billed in advance each month and renew automatically until cancelled
Annual plans are billed in advance for a 12-month term at a discounted rate and renew automatically until cancelled

4.3 Automatic Renewal

Your subscription renews automatically at the end of each billing period using your payment method on file, at the then-current price for your plan, unless you cancel before the renewal date.

4.4 Cancellation & Refunds

You may cancel at any time through your account settings
Cancellation stops the next renewal; it does not refund the current billing period
Fees already paid are non-refundable, except where required by law
On cancellation, you retain access through the end of your current paid period

4.5 Price Changes

We may change our prices. For existing subscribers, we will provide at least 30 days notice before a price change takes effect, and the new price will apply at your next renewal. Founding members who have been granted locked-in pricing will retain that price for as long as their subscription remains active and uncancelled, subject to these Terms.

4.6 Payment Processing

Payments are processed by a third-party PCI-compliant payment processor. Profit Owl does not store full payment card numbers. You authorize us and our processor to charge your payment method for all fees due.

5. AI-Generated Insights & No Professional Advice

Important: Nova and other AI features generate insights, estimates, and recommendations for informational purposes only. They do not constitute financial, accounting, legal, tax, or professional advice.

Profit leakage figures, dollar estimates, and projections are estimates derived from available data and may be incomplete or inaccurate
AI-generated recommendations may contain errors and should be independently verified before you act on them
You are solely responsible for all business, financial, and operational decisions you make
Profit Owl is not your accountant, financial advisor, or legal counsel, and no such relationship is created by your use of the Service

You should consult qualified professionals before making decisions based on information provided by the Service.

6. Amazon & Third-Party Dependencies

The Service depends on the Amazon Selling Partner API and other third-party systems that we do not control. You acknowledge:

Amazon may change, restrict, or discontinue the SP-API at any time, which may affect or interrupt the Service
We are not responsible for the accuracy, availability, or completeness of data provided by Amazon
Your use of Amazon services remains governed by your agreements with Amazon
Profit Owl is an independent product and is not endorsed by, affiliated with, or sponsored by Amazon

7. Acceptable Use

You agree not to:

Use the Service in violation of any law or any agreement with Amazon
Attempt to gain unauthorized access to the Service or its systems
Reverse engineer, copy, resell, or sublicense the Service except as permitted by law
Interfere with or disrupt the integrity or performance of the Service
Use the Service to access data you are not authorized to access

8. Data & Privacy

Our collection, storage, and handling of data is described in our Privacy Policy, which is incorporated into these Terms by reference. In summary, Profit Owl does not collect or store buyer personally identifiable information, processes seller operational data within Amazon Web Services, and follows the retention and deletion schedule set out in the Privacy Policy.

9. Intellectual Property

The Service, including all software, content, branding, and the Nova assistant, is owned by Profit Owl LLC and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription. You retain ownership of the data you provide; you grant us a license to use that data solely to operate and improve the Service.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that any estimate or recommendation will be accurate.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROFIT OWL LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Profit Owl LLC and its members, officers, and employees from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party right, including your agreements with Amazon.

13. Term & Termination

These Terms remain in effect while you use the Service
You may terminate at any time by cancelling your subscription and discontinuing use
We may suspend or terminate your access for violation of these Terms, non-payment, or as required by law
On termination, your right to use the Service ends; data handling follows the Privacy Policy

14. Dispute Resolution & Arbitration

Please read this section carefully. It affects your legal rights, including your right to go to court and to participate in a class action.

14.1 Binding Arbitration

Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by a recognized arbitration provider under its applicable rules, rather than in court. The arbitration will be conducted in Denver County, Colorado, unless you and we agree otherwise, and may be conducted by video where available.

14.2 Class Action Waiver

You and Profit Owl agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of class proceeding.

14.3 Exceptions

Either party may bring an individual claim in small-claims court if it qualifies
Either party may seek injunctive relief in court for infringement or misuse of intellectual property

14.4 Opt-Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to the contact address below. If you opt out, the governing law and venue provisions in Section 15 apply.

15. Governing Law & Venue

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Subject to Section 14, any dispute not resolved by arbitration will be brought exclusively in the state or federal courts located in Denver County, Colorado, and you consent to the jurisdiction of those courts.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and through a Nova alert in your dashboard at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. We may also update these Terms to reflect a change in the legal entity operating the Service, in which case the updated entity will be identified here.

17. Miscellaneous

Severability. If any provision is found unenforceable, the remaining provisions stay in effect
Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service
No Waiver. Our failure to enforce a provision is not a waiver of it
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets

18. Contact

Questions about these Terms may be sent to:

Profit Owl LLC
Email: support@profitowl.app
Website: www.profitowl.app